She's My Florist Terms of Service
Please take a moment to review the "fine print."
All of us at She's My Florist want to be the your first choice for flowers in the Fraser Valley. Our goal is to provide outstanding value and personal service to all of our customers.
Replacements and Refunds
We are pleased to offer a 100% satisfaction guarantee on all of our products and services. If you are not completely satisfied with any product we deliver, we will offer you a replacement of equal quality and value. If you choose otherwise, we will also be happy to credit back your account if we fail to serve you as we have promised. We strive for excellence, and understand that this is what our customers expect from us.
If you call us within 48 hours of your delivery, we will gladly honour this guarantee, immediately. As a professional, full-service florist, we would like to know of any concerns our customers have, so that we can improve your experience shopping with us.
You can contact our shop through contact page or by phone at (604) 746-4612. We look forward to hearing from you.
At She's My Florist, we have on offer, a wide assortment of popular gift items that can be easily viewed and ordered. Each of these gifts is custom designed by talented professional florists in our local Abbotsford shop, using only the freshest flowers available.
Flowers and colours are subject to availability, seasonality, and weather-related quality issues. We reserve the right to make minor substitutions to the flower content of the arrangements featured in our catalog. The substitutions will maintain the look, feel and value of the item as pictured. If the floral container shown online is not available, a similar container will be used. We will notify you if any major substitution needs to be made. This policy allows us to meet the prompt service and quality standards our customers expect.
Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. Unique identifiers are collected to verify the user's identity and for use in our record system. We do not rent, trade or exchange customer information with third party.
Our site uses an order form for customers to request products and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available.
She's My Florist reserves the right to make updates to any or all of our Privacy and Security policies. We will make every effort to make any such changes and updates available and known to all of our customers and will notify you of any material changes in the way we handle and secure your personal information. That said, we encourage all of our customers to regularly review our policies, and if you have any concerns, please contact us using any of the options provided on this website.